Return Policy

Return of improper quality goods

10 years no-hassle warranty on all Armytek flashlights (excluding batteries, chargers, switches and connectors which have 2 years warranty).

We will repair or replace, at our option, without charge, any products or parts which are found to be defective under normal use and service within warranty period from the date of purchase with proof of purchase and defect (even if you have purchased it from the dealer).

This warranty does not cover normal maintenance and service and does not apply to any products or parts which have been subject to modification, misuse, abuse, negligence, accident, or improper maintenance or repair by anyone other than Armytek Optoelectronics Inc.

Return of proper quality goods

If you do not satisfied with any our product you can return it within 30 days after purchase. You should have the invoice and the product must be in proper condition.

You can return your product by post to Canada by the address:


13-85 West Wilmot St

Richmond Hill, Ontario

L4B 1K7, Canada

Phone: +1 (905) 597-7478


If you have any difficulties with the return of the goods to the specified address, you can contact us to discuss other options.

The procedures and conditions of return policy

To return a product, you should set a request at RMA-service through your account, where you must choose the proper product and the return reason. Include the original invoice for the product and send the package prepaid to us.

Please note, in case of product return during 30 days testing period, shipping is paid by customer. We can refund the initial shipping costs only if the return is a result of our error.

Monetary refund is carried out in a cashless form through PayPal service to your account or credit card.

Monetary refunds and/or product exchanges will only be granted on items purchased directly from Armytek Optoelectronics Inc, during 30 days testing period. Please allow 10-14 business days for processing of returns and issuance of credit upon receipt

 

If you need repair/replacement or have any questions contact us by e-mail:

Armytek service contacts

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